'Here to Bless and Uplift'
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Privacy Policy
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  • Privacy Policy

Privacy Policy

 

Effective Date: 25 May 2026
Last Updated: 25 May 2026


Torchlight Ministries is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, make donations, submit prayer requests, volunteer, apply for support, or engage with our ministry.


We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


Who We Are

Torchlight Ministries
Address: [Insert Address]
Email: info@torchlightministries
Telephone: [Insert Telephone Number]


Charity Number: [Insert Charity Number]


If you have any questions regarding this Privacy Policy or how we use your information, please contact us using the details above.


Information We Collect

We may collect and process the following information:

Personal Information

  • Full name 
  • Address 
  • Email address 
  • Telephone number 

Ministry and Website Information

Information submitted through:

  • Contact forms 
  • Prayer requests 
  • Volunteer and serving forms 
  • Event registrations 
  • Testimony submissions 
  • Outreach activities 
  • Hardship Fund applications 

Donation Information

Where donations are made, we may collect:

  • Donation amount 
  • Donation purpose (for example: General Giving, Hardship Fund, Outreach & Missions) 
  • Payment reference details 

Torchlight Ministries does not store debit card or credit card information on this website. Payments are processed securely through authorised third-party providers.


Sensitive Information

Some information shared with us may include sensitive personal information such as:

  • Health information 
  • Financial hardship information 
  • Prayer requests 
  • Pastoral support needs 

This information is treated confidentially and only accessed where necessary to provide ministry support and services.


How We Use Your Information

We may use your information to:

  • Respond to enquiries and messages 
  • Process prayer requests and pastoral support needs 
  • Administer donations and giving funds 
  • Coordinate volunteers and ministry teams 
  • Manage event registrations 
  • Administer Hardship Fund applications 
  • Communicate ministry updates and events 
  • Meet safeguarding responsibilities 
  • Improve our ministry and website services 


Legal Basis for Processing Information

Torchlight Ministries processes personal information using lawful bases under UK GDPR including:

  • Consent 
  • Legitimate interests 
  • Legal obligations 
  • Charitable and pastoral purposes where appropriate 

Where information is processed based on consent, you may withdraw your consent at any time.


Donations and Giving

Donations may be made through bank transfer, QR code, payment gateway, or other secure methods.

Giving opportunities may include:

  • General Ministry Giving 
  • Hardship Fund 
  • Outreach & Missions 
  • Special Appeals and Projects 

Where donations are given for a specific purpose, Torchlight Ministries will seek to use funds for their intended purpose wherever possible.


Hardship Fund Applications

Information shared through Hardship Fund applications is handled confidentially.

Applications will only be accessed by authorised persons responsible for administering the Hardship Fund.

Information provided will only be used for:

  • Reviewing applications 
  • Assessing support needs 
  • Providing assistance 
  • Maintaining records and accountability 

Information will not be shared outside authorised persons unless legally required.


Sharing Information

Torchlight Ministries does not sell or trade personal information.

Information may only be shared where necessary with:

  • Payment providers 
  • Website and hosting providers 
  • Professional advisers 
  • Legal or safeguarding authorities where required by law 

Where safeguarding concerns arise, information may be shared appropriately to protect children, vulnerable adults, or others at risk.


Data Security

Torchlight Ministries takes reasonable steps to protect personal information including:

  • Secure passwords and restricted access 
  • Secure website hosting 
  • Encrypted payment processing 
  • Limited access to sensitive information 
  • Appropriate administrative safeguards 


Data Retention

We retain information only for as long as necessary.

Typical retention periods include:

Prayer Requests – Up to 12 months
Volunteer Information – Up to 3 years after involvement ends
Hardship Applications – Up to 6 years for financial accountability purposes
Donation Records – In line with legal and accounting requirements


Your Rights

Under UK GDPR you have the right to:

  • Request access to your information 
  • Request corrections to inaccurate information 
  • Request deletion of information where appropriate 
  • Restrict processing 
  • Withdraw consent 
  • Object to processing 
  • Lodge a complaint 

If you are unhappy with how your information has been handled, you may contact the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk


Cookies

This website may use cookies to improve website functionality and user experience.

Where required, consent will be requested before non-essential cookies are used.

You may control cookie preferences through your browser settings.


Children and Safeguarding

Torchlight Ministries is committed to safeguarding children, young people, and vulnerable adults.

Where information relating to children is collected, parental or guardian consent may be required.

Any safeguarding concerns identified through ministry activities may be managed in accordance with our safeguarding responsibilities.


Changes to This Policy

Torchlight Ministries may update this Privacy Policy from time to time.

Any updates will be published on this page.


Torchlight Ministries
Sharing the Gospel. Serving People. Shining the Light of Christ.


Copyright © 2026 Torchlight Ministries - All Rights Reserved.

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